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© 2020 Opaa! Food Management

COVID-19

CURRENTLY
SERVING

Food Management Services all across the country are working hard to keep the kids fed even while not in school. Check out this map to see if Opaa! is still serving in your district.

AN UPDATED MESSAGE ON COVID-19

March 31, 2020

While we can’t have the pleasure of serving students in school cafeterias, most of our kitchens remain open.  We’re here to ease your mind with a variety of meal options (our menus are available on the Nutrislice App) that keep your health and well-being — as well as the health and well-being of our Team Members — as our priority.

Please feel safe in knowing that we are continuing to take the necessary steps to stay informed and engaged with the Centers for Disease Control, World Health Organization, USDA, and state agency’s guidance for preventing and reducing the spread of COVID-19.

As we navigate the many changes that occur daily, we want to inform you of the continuous plans and preparations we are taking to ensure workplace safety and maintain a safe environment to serve our clients.  Specifically, we are doing the following:

  • Our Opaa! Team have developed and implemented a written safety plan that meets the guidelines set forth by the State Agency and local health authorities. This plan encompasses the processes and procedures for our non-congregate feeding program, from start to finish.

  • Food Safety and Sanitation procedures are provided to all staff, giving them step by step instruction for the following:

    • Packaging and Assembly of Meals

    • Transportation and Distribution of Meals, including:

      • In District Pick Up

      • Curb Side Pick Up

      • Bus/Vehicle Delivery

  • Meal service contingency plans are being coordinated with the districts, in order to minimize any sudden suspension of daily feeding of our students. It provides alternative solutions for staffing and facilities, as well as providing communication with our customers & local health authorities. Continuity of meal service is in everyone’s best interest.

  • Best practices and training are being provided to all Opaa! team members & clients that showcase food and worker safety, meal production and assembly, and community support. Our feeding programs may be required to evolve as circumstances dictate, and Opaa! is ready to meet the challenge!

  • Partnering with our clients with multi-day meal service requests, in order to maximize our team’s productivity, practice social distancing, and minimize group congregation as much as possible.

  • Partnering with many local vendors to ensure that we have a constant supply of packaging for the distribution of tremendous quantities of meals within your community.

Thank you and your community for your continued support in our efforts to provide safe, nourishing meals to the children.  We also thank our Opaa! Team and families for their dedication and commitment to keep themselves and those we serve safe.

 

 

MESSAGE FROM OUR CEO

Mar. 16, 2020

For over 40 years, Opaa! has lived by a core value established by our founder, Kenneth Short, to “do what is in the best interests of our clients and staff.”  This enduring value guides us as we face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization declared a pandemic on Wednesday.

Our hearts and prayers go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain the coronavirus.  Please know that we are taking the necessary steps to stay informed and engaged with the Centers for Disease Control, World Health Organization, USDA, and state agency’s guidance for preventing and reducing the spread of COVID-19.

In the meantime, I want to inform you of the planning and preparations we are taking to ensure workplace safety and maintain a safe environment to serve our clients.  Specifically, we are doing the following:

  • In addition to adhering to our daily deep-cleaning and personal hygiene procedures in every kitchen, we have implemented enhanced food safety sanitation and personal hygiene practices outlined in our COVID-19 policy and procedure.  This includes requiring team members who are sick to stay home and seek medical care

  • Modifying self-service food stations.

    • Offer freshly prepared entrée salads in place of the salad bar

    • Serve fruits and vegetables from behind the serving line

    • Offer pre-packaged condiments

    • Provide bottled water and juice in place of the drink station

  • Continuous monitoring of this fluid situation through our coronavirus response team and keeping our partner schools and local teams up to date on required actions.

  • Providing continued access to meals and snacks to students and staff, including in the case of school closures.  Menu updates are available on the Nutrislice app.

We recognize these are unsettling times and the hardship it creates for everyone.  We thank our team members for their dedication and commitment to keep themselves and those we serve safe.

Kevin Short, CEO

OUR POSITION ON COVID-19

Mar. 13, 2020

We continue to monitor the Coronavirus (COVID-19) outbreak, and as such, feel it is important to issue our policy regarding our response to this constantly evolving situation. First and foremost, the safety and health of team members and guests is our highest priority. 

The Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO)are consistent in their messaging regarding the transmission of the virus. The COVID-19virus, like the flu, is transmitted  via  small  droplets  of  fluid  from  the  nose  and  mouth  of  someone  who  is  sick.    With the flu, people who are infected, but not yet sick, can infect others.  This does not appear to be the case with COVID-19.  According to Tedros Adhanom, Director-General of the World Health Organization, “transmission (of COVID-19) does not appear to be driven by people who are not sick.”

Our position at Opaa! Food Management, Inc. regarding the COVID-19 Virus is as follows:

All non-essential visitors shall not be allowed entry to our kitchens.  Communication should be conducted through phone, email, or text messages until further notice.

Employees who reside with or have had  close  contact  with  someone they believe is exhibiting symptoms of COVID-19 will not be allowed entry to our kitchens or offices until they can produce medical documentation stating they have been tested and cleared.

Employees who travel to any location designated as being under a COVID-19 Warning Level 2 or 3 during their time in that locale will not be allowed entry to our kitchens or offices until they can produce medical documentation stating they have been tested and cleared.  Those locations include:

  • China

  • Iran

  • South Korea

  • New Rochelle, New York

  • Japan

  • Washington State

  • Italy

  • Princess Cruise Lines

NOTE:  This list may be updated as further guidance is received

• Persons who have been asked to self-quarantine by any doctor, hospital, health provider, or public health official is expected to comply with this guidance, and will not be allowed entry to our kitchens or offices until they can produce medical documentation stating they have been tested and cleared.

 

• STAY HOME IF YOU ARE SICK.   During an infectious disease outbreak, it is  critical  that employees DO  NOT report  to  work  while  they  are  ill  and/or  experiencing  the  symptoms  of  an infectious   disease.   Examples   include, but   are   not   limited   to, fever,  cough,   difficulty breathing/shortness of breath, sore throat, runny or stuffy nose, body aches, headache, and chills.

• Employees are expected to abide by the following preventative measures:

* Frequent hand washing with warm, soapy water for at least 20 seconds (think ABC song)

* Avoid touching the faucet to turn off the water and avoid touching door handles with your clean hands.  Use paper towel to protect them from germs on these surfaces.

* If you cannot wash your hands use a hand sanitizer with at least 60% alcohol content.

* Cover your mouth whenever you sneeze or cough*Avoid close contact with people who are sick, using the 6-foot rule as a guideline.

* Avoid touching your face, nose, eyes and mouth with your hands.

* Cover your cough or sneeze with a tissue or cough and sneeze into your sleeve*Discard used tissues in wastebaskets and then wash your hands

* Clean and disinfect frequently touched and shared surfaces

* Avoid the handshake greeting.  Greet others in a manner that is respectful but avoids contact (wave, fist bump).

* Always wear single-use serving gloves when preparing ready to eat foods, as well as during meal service. All staff will change gloves between tasks, and/or when gloves are dirty or torn.

* All food contact surfaces/equipment will continue to be cleaned and disinfected according to Opaa!’s standard operating procedures, in conjunction with local health authority guidelines.

 - Replace sanitizer on an hourly basis, or more frequent, particularly if food debris is present in the sanitizer bucket.

- Wipe down food contact surfaces as well as equipment and door handles, on an hourly schedule. Assign a team member(s) and set a timer in the production area to initiate the sanitizing task.

We will continue to monitor the status of the virus  and  will  provide  updates  on  our  response  as appropriate.  Our position will follow the guidance provided by the Centers for Disease Control and Prevention, World Health Organization, and local and state health department authorities.